1. Introduction and Acceptance
Welcome to Mfamasia. This website and its related services, including our news and analysis, learning and CPD content, community discussions, data pages, newsletters, pharmacy jobs board and marketplace (together, the “Site” or “Services”), are provided by Mfamasia Media Ltd (“Mfamasia”, “we”, “us” or “our”), part of the Mtaawasaba Interactive Publishing family.
These Terms of Use (“Terms”) form a binding agreement between you and us. By accessing or using the Site, you confirm that you have read, understood and agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
These Terms apply to all websites, mobile sites, applications and services we operate that link to them, including related domains such as mfam.asia.
2. Who May Use the Site
Mfamasia is intended for healthcare professionals. You must be at least 18 years old and able to enter into a binding agreement to use the Site. If you use the Site on behalf of an organisation, you confirm that you have authority to bind it to these Terms.
3. Changes to These Terms
We may update these Terms from time to time. The current version will always be posted on this page with its effective date. If we make significant changes, we will notify you by email or a notice on the Site where appropriate. Continuing to use the Site after changes take effect means you accept the revised Terms.
4. Privacy
Our Privacy Policy explains how we collect, use and protect your personal data. It forms part of these Terms.
5. Accounts
Some features require an account. When you register, you agree to:
- provide accurate and complete information and keep it up to date;
- keep your login credentials confidential; and
- tell us immediately if you suspect unauthorised use of your account.
You are responsible for all activity under your account, including content submitted through it. We may suspend or terminate accounts that breach these Terms (see Section 13).
6. Professional and Medical Disclaimer
Content on the Site is provided for general information and education only. It is not medical advice, diagnosis or treatment, and it does not replace professional judgement, clinical guidelines, product labelling or the advice of a qualified healthcare provider. Always verify information against authoritative sources before relying on it in practice. If you are not a healthcare professional, do not rely on the Site for health decisions and consult a qualified professional.
7. Our Content and Intellectual Property
The articles, images, videos, designs, data, software and other materials on the Site (“Content”) are owned by Mfamasia or its licensors and protected by intellectual property laws.
- Personal use: you may view and use the Content for your own personal, non-commercial purposes, including sharing links to it.
- Commercial use: any commercial use or redistribution of Content requires our prior written permission.
- No copying or alteration: you may not copy, reproduce, republish, distribute or modify Content without our written consent, except for brief quotations with clear attribution and a link back to the original page, as permitted by law.
Any permission we grant is limited and may be withdrawn at any time. All rights not expressly granted are reserved.
8. User Submissions
Parts of the Site let you submit content such as comments, community posts, reviews, articles, job listings or product listings (“User Submissions”).
- Your ownership: you keep ownership of your User Submissions.
- Licence to us: you grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to host, use, display, reproduce, adapt, distribute and publish your User Submissions in any media, for operating, promoting and improving the Site and Services.
- Moral rights: to the extent permitted by law, you agree not to assert moral rights against us in relation to our permitted use of your User Submissions.
- Your promises: you confirm that you own or have the right to submit the content, and that it does not infringe anyone’s rights, break any law, or contain defamatory, obscene, harassing or harmful material. You also confirm that it does not disclose patient-identifiable information or confidential information you have no right to share.
- Moderation: we do not monitor all User Submissions and are not responsible for them, but we may remove or restrict any content, or the accounts that post it, at our discretion, including for breach of these Terms.
Views expressed in User Submissions are those of their authors, not Mfamasia.
9. Jobs Board and Marketplace
Where the Site lets users post job listings, apply for jobs, or buy and sell products or services, Mfamasia acts only as a platform. Unless we state otherwise, we are not the employer, seller, buyer or agent in any transaction, we do not verify listings, users or qualifications, and we are not a party to contracts between users. You are responsible for checking the accuracy and legality of what you post and for doing your own due diligence before applying, hiring or buying. Listings must comply with applicable law, including pharmacy and medicines regulations.
10. Third-Party Links and Content
The Site may link to or display third-party websites, advertising or content. We do not control or endorse them and are not responsible for their content, accuracy or practices. You access them at your own risk and subject to their own terms.
11. Accuracy of Information
We work to keep the Site accurate and up to date, but we do not guarantee that Content is complete, current or error-free. If you notice an error, please contact us so we can review it.
12. Fees and Payments
Some features may require payment. Where they do, you agree to pay the fees shown at the time of purchase.
- Trials and discounts: we may offer free trials or promotional pricing. Unless stated otherwise, subscriptions renew automatically at the then-current regular rate.
- Cancellation: you can cancel before the renewal date to avoid being charged for the next period.
- Refunds: unless stated otherwise or required by law, fees are non-refundable, including for unused portions of a cancelled subscription.
13. Acceptable Use
You agree not to use the Site to:
- break any law or infringe anyone’s rights;
- post or transmit harmful, offensive, misleading or fraudulent material;
- scrape, harvest or collect data by automated means, or build datasets from the Site, without our written permission;
- impersonate any person or organisation, or misstate your qualifications or affiliation;
- send spam or unsolicited promotional content;
- interfere with the Site’s security or operation, or attempt to access accounts, systems or data you are not authorised to access.
14. Suspension and Termination
We may suspend or terminate your access to the Site, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or if we discontinue a service. When access ends, your right to use the Site stops immediately. Sections that by their nature should continue (such as intellectual property, disclaimers, liability, indemnity and governing law) will survive.
You may stop using the Site at any time and may delete your account by following the instructions on the Site or contacting us.
15. Disclaimers
To the fullest extent permitted by law, the Site, Services and Content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not promise that the Site will be uninterrupted, secure or error-free.
16. Limitation of Liability
To the fullest extent permitted by law, Mfamasia and its affiliates, staff and agents will not be liable for any indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill, arising from your use of, or inability to use, the Site, Services or Content.
Our total liability for any claim relating to the Site or Services is limited to the amount you paid us for the specific service in the three (3) months before the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
17. Indemnification
You agree to defend, indemnify and hold harmless Mfamasia, its affiliates, staff and agents from claims, damages, losses and expenses (including reasonable legal fees) arising from your use or misuse of the Site, your User Submissions, or your breach of these Terms or of any law or third-party right.
18. Governing Law and Dispute Resolution
- Governing law: these Terms are governed by the laws of Tanzania.
- Informal resolution: if a dispute arises, please contact us first so we can try to resolve it in good faith.
- Arbitration: if a dispute is not resolved informally within 30 days, it will be finally resolved by binding arbitration in Dar es Salaam, Tanzania.
- Courts: the courts of Dar es Salaam, Tanzania have exclusive jurisdiction to support arbitration, enforce awards, and grant urgent interim relief.
19. Reporting Content or Infringement
If you believe Content or a User Submission on the Site infringes your rights, is unlawful, or breaches these Terms, email us at [email protected] with the page address, a description of the problem, and your contact details. We will review reports and take appropriate action.
20. General
- Severability: if any provision is found unenforceable, the rest remain in effect.
- Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and Mfamasia about the Site and replace any earlier understanding.
- No waiver: if we do not enforce a right, that does not mean we give it up.
- Assignment: you may not transfer your rights under these Terms without our consent. We may transfer ours as part of a merger, acquisition or sale of assets.
21. Contact Us
If you have questions about these Terms, contact:
Mfamasia Media LtdEmail: [email protected]
Phone: 0782 268 774
Address: Kijitonyama, Mabatini Polisi, Dar es Salaam, Tanzania