1. Who We Are and What This Policy Covers
Mfamasia (“we”, “us”, “our”) is a pharmacy news, analysis and continuing professional development (CPD) platform operated by Mfamasia Media Ltd, part of the Mtaawasaba Interactive Publishing family, based in Dar es Salaam, Tanzania.
This Privacy Policy explains what personal data we collect when you use mfamasia.com and related services, including our newsletters, community discussions, learning content, pharmacy jobs board and marketplace (together, the “Site” or “Services”), how we use it, who we share it with, and the choices you have.
Who the Site is for. Mfamasia is intended for healthcare professionals. Our content is for information and education only. It is not medical advice, diagnosis or treatment, and it does not replace professional judgement.
By using the Site, you acknowledge that you have read this policy. If you do not agree with it, please stop using the Site.
2. Information We Collect
Information you give us
- Account and subscription details: name, email address, phone number, profession or workplace (if you provide it), and billing details where you purchase a paid service.
- Newsletter preferences: your email address and the newsletters you choose (for example Weekly Jobs, Weekly Digest, Quarterly Digest).
- Content you submit: comments, community posts, reviews, articles, job listings or applications, and any other information you choose to include in them.
- Messages to us: the details you provide when you contact us or request support.
Information collected automatically
- Device and usage data: IP address, browser type, device type, operating system, pages visited, time spent, referring pages and links clicked. Because an IP address can identify a person, we treat it as personal data.
- Cookies and similar technologies: cookies, web beacons and similar tools that remember your preferences, keep you signed in, and help us understand how the Site is used. See Section 8.
3. How We Use Your Information
| Purpose | Examples |
|---|---|
| Provide the Services | Creating and managing your account, delivering content you request, processing payments, password resets |
| Communicate with you | Service notices, security alerts, replies to your enquiries, changes to our terms or policies |
| Send newsletters and marketing | Newsletters and promotions, only where you have subscribed or given consent. You can withdraw at any time |
| Improve the Site | Analysing usage, fixing errors, developing new features and content |
| Community and moderation | Displaying your submissions, enforcing our Terms of Use, preventing abuse and spam |
| Security and legal compliance | Protecting the Site and users, meeting legal obligations, establishing or defending legal claims |
4. Legal Basis for Processing
We process personal data only where we have a valid reason to, such as: your consent (for example, marketing emails and non-essential cookies); performing a contract with you (for example, running your account or a purchase); our legitimate interests in operating, securing and improving the Site, balanced against your rights; and compliance with legal obligations.
5. How We Share Information
We do not sell your personal data. We share it only in these situations:
- Service providers who help us run the Site, such as hosting, email delivery, analytics, payment processing and marketing platforms. They may use your data only to provide services to us and must protect it.
- Other users, where you choose to post publicly. Comments, community posts and job listings may be visible to others. Please don’t post anything you want to keep private.
- Legal and safety reasons: where required by law, court order or a lawful government request, or to protect our rights, property, or the safety of our users or others.
- Business transfers: if we merge with, are acquired by, or sell assets to another organisation, your data may transfer to the new owner. We will tell you if this happens and if the new owner’s privacy practices differ materially.
Some features, such as the jobs board and marketplace, may be hosted on related domains (for example mfam.asia, mfamasia.store, mfamasiajobs.com or mtaawasaba.com). This policy applies to them too. Third-party websites linked from our Site have their own policies, and we are not responsible for them.
6. International Transfers
We operate from Tanzania, but some of our service providers and servers may be located in other countries. If your data is transferred outside Tanzania, or you access the Site from another country, we take reasonable steps to ensure it remains protected and handled in line with this policy and applicable law. By using the Site, you understand that your data may be processed in these locations.
7. Data Retention
We keep personal data only as long as needed for the purposes in this policy, including to provide the Services and to meet legal, accounting or reporting requirements. If you close your account or ask us to delete your data, we will delete or anonymise it, except where we must keep certain information to comply with the law, resolve disputes or enforce our agreements.
8. Cookies and Tracking Technologies
Cookies are small text files stored on your device. We use them to keep you signed in, remember preferences, and measure Site performance.
You can control cookies through your browser settings, including blocking or deleting them. Blocking some cookies may affect how the Site works.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and keep it confidential.
10. Your Rights and Choices
Subject to applicable law, you may:
- Access the personal data we hold about you.
- Correct data that is inaccurate or incomplete.
- Delete your data, subject to the retention exceptions above.
- Object to or restrict certain processing.
- Withdraw consent at any time where we rely on it. This does not affect processing already carried out.
- Unsubscribe from marketing emails using the link in any email, or by contacting us.
- Complain to the relevant data protection authority in Tanzania if you believe your rights have been infringed.
To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity first, and we aim to respond within a reasonable time.
11. Children’s Privacy
The Site is intended for healthcare professionals and is not directed at children. We do not knowingly collect personal data from anyone under 13. If you believe a child has given us personal data, contact us and we will delete it promptly.
12. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will always be on this page with its effective date. If we make significant changes, we will notify you by email or a notice on the Site where appropriate.
13. Contact Us
If you have questions about this policy or want to exercise your rights, contact:
Mfamasia Media LtdEmail: [email protected]
Phone: 0782 268 774
Address: Kijitonyama, Mabatini Polisi, Dar es Salaam, Tanzania